Returns & Refunds
Our Return Policy
We want you to love what you ordered. If something isn't right, our support team will help you resolve it.
Damaged or Incorrect Orders
If your order arrives damaged, or you receive the wrong item, please contact us as soon as possible after delivery with your order number and a photo of the product and packaging. We'll arrange a replacement or refund for verified issues.
Eligible Returns
To be eligible for a return, products should be unused, unopened and in their original packaging.
Non-Returnable Products
For hygiene reasons, opened or used beauty and personal care products can't be returned unless they arrived damaged or incorrect.
Refund Process
Once your return or claim is approved, we'll confirm the refund or replacement details with you directly.
How to Request a Return
Message us through the contact page with your order number, the product name, and photos where relevant. Our team will guide you through the next steps.
